Terms of service

OVERVIEW
Welcome to V Réserve! The terms “we”, “us” and “our” refer to V Réserve. V Réserve operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

TERMS OF SERVICE

OVERVIEW

Welcome to V Réserve. The terms “we”, “us” and “our” refer to V Réserve. V Réserve operates this website and store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your access to and use of the Services. Please read them carefully, as they contain important information regarding your legal rights, warranty disclaimers, and limitations of liability.

By visiting, accessing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence. If you are allowing a minor to use the Services, you represent that you are the parent or legal guardian and consent to such use.

You agree to provide accurate, current, and complete purchase and account information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Accounts may not be transferred or assigned without our written consent.

SECTION 2 – OUR PRODUCTS

We strive to display our products as accurately as possible. However, colors and product appearance may vary depending on your device and screen settings. We do not guarantee that product images will exactly reflect the product delivered.

All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.

Product Disclaimer

Our products are handmade and formulated with natural ingredients, including raw honey, botanical extracts, and essential oils. These products have not been evaluated or approved by the U.S. Food and Drug Administration.

Our products are intended for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Nothing on our website, labels, packaging, or marketing materials should be interpreted as medical advice.

Please review ingredient lists carefully before use. For external use only. Avoid contact with eyes. Do not ingest. Keep out of reach of children. If irritation, redness, or discomfort occurs, discontinue use immediately and consult a qualified healthcare professional if necessary.

To the fullest extent permitted by law, V Réserve is not liable for allergic reactions, sensitivities, or adverse effects resulting from the use or misuse of our products.

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order at our discretion.

Orders are not considered accepted until payment has been processed and confirmation has been sent. Once accepted, orders may not be canceled.

Purchases are subject to our Refund Policy [LINK].

Products are intended for personal use only and not for resale.

SECTION 4 – PRICES AND BILLING

All prices are subject to change without notice. Prices shown at checkout are the prices in effect at the time of purchase.

Posted prices do not include taxes, shipping, customs duties, or import fees unless otherwise stated.

You represent that all payment information provided is accurate and that you are authorized to use the payment method submitted.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather events, or circumstances beyond our control.

Risk of loss transfers to you upon delivery to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services — including but not limited to text, product formulations, branding, logos, imagery, graphics, and design — is the exclusive property of V Réserve or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content for commercial purposes without our prior written consent.

Unauthorized use may violate intellectual property laws.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and without warranties. We are not responsible for third-party services or tools.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.

Accessing third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

V Réserve is powered by Shopify. However, all purchases are made directly with V Réserve.

Shopify is not responsible for any aspect of transactions between you and V Réserve, including product-related claims. You release Shopify from all claims related to purchases made through our store.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy [LINK].

Because our store is hosted by Shopify, certain information is processed by Shopify in order to provide the Services.

SECTION 11 – FEEDBACK

If you submit reviews, suggestions, or other feedback, you grant V Réserve a perpetual, worldwide, royalty-free license to use, reproduce, and publish such content for marketing and operational purposes.

You represent that you own or have rights to any content submitted.

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct errors or inaccuracies relating to product descriptions, pricing, or availability at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate intellectual property rights, transmit harmful code, or engage in fraudulent or abusive conduct.

We reserve the right to terminate access if these Terms are violated.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at our discretion. Certain provisions survive termination, including intellectual property, disclaimers, limitations of liability, and indemnification.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, whether express or implied.

We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, V Réserve, its affiliates, officers, directors, employees, and service providers shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.

This includes, without limitation, allergic reactions, sensitivities, skin irritation, or other adverse effects resulting from the use or misuse of our products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless V Réserve and its affiliates from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions remain in effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and V Réserve regarding use of the Services.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without written consent. We may assign them without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the State in which V Réserve is headquartered, without regard to conflict of law principles.

SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of revised Terms.

SECTION 23 – CONTACT INFORMATION

Questions about these Terms may be directed to:

support@vreservebeauty.com

If you want, next step we should:

Tighten your Refund Policy to align with luxury positioning
Or strengthen Privacy to reflect email marketing + Meta tracking
Or tailor Governing Law specifically to Connecticut if that’s still HQ

Let me know which direction we go.